Proudly local, award winning, commercial cleaners

This page informs you of our policies regarding the collection, use and disclosure of your personal information.

By using the site, you give your consent to the collection, use and disclosure of information in accordance with this policy. You can withdraw your consent at any time by contacting us by email at admin@flawlessclean.com.au, however, certain products or services may not be available to you.

We do not intend to solicit or collect personal information from anyone under the age of 18. If you are under 18, you should not use or enter information on this site.

Information Collection and Use

If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number. If you give us personal information about another person, you must ensure you have the right to disclose that personal information to us.

We use the personal information you give us for a number of purposes consistent with the reasons you gave us the personal information. Such purposes include improving our service to you, doing business with you, effectively communicating with you, improving this site and providing customer care.

We may also use or disclose your personal information where you have consented to the use or disclosure, either expressly or by implication.

We will only keep your information for as long as is necessary for the purposes for which you provided it to us or as otherwise required by law.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our site.

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy- and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Communications

We may use your personal information to contact you with newsletters, marketing or promotional materials. You may opt out of such further contact from us at any time by sending an email request to admin@flawlessclean.com.au.

Cookies

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this site.

Links

Our site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other sites from here, we advise you to be aware and read their privacy policy.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your rights in relation to your personal information

You have, subject to certain exceptions allowed for by law, the right to access your personal information. If you would like to get access to, review or correct any of your personal information, please email us at admin@flawlessclean.com.au.

We can provide you with a copy of personal information held on our current records at no charge. However, we will not be obliged to provide you with a copy or give you access to your personal information if by doing so we would reveal personal or sensitive information about another person.

Complaints

If you have questions, complaints or concerns regarding this Privacy Policy, please contact us by writing to us at: admin@flawlessclean.com.au.

We treat all complaints about a breach of the privacy laws applicable to you seriously. We will investigate your complaint and respond to you within a reasonable time. if you are not satisfied with our response, you have the right to make a complaint to Office of the Australian Information Commissioner.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the site or our services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us via email at admin@flawlessclean.com.au.

Current at: 13 October 2020